Hornblower Niagara Cruises welcomes guide dogs or service animals on our premises. The service animal is required to accompany the guest at all times. The guest is responsible for their service animal while on our premises.
Service animals are defined as being visibly apparent that the customer requires the animal for reasons relating to a disability. If it is not visibly apparent that the animal is a service animal, Hornblower Niagara Cruises will request documentation from the guest (i.e. identification card) confirming that the guest requires the animal for reasons relating to a disability.
All other animals and pets are not permitted on Hornblower Niagara Cruises’ property.